Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website operated for The Cottages of Blackduck & Bemidji (“The Cottages,” “we,” “our,” or “us”).

By accessing or using the website, you acknowledge that you have read and agree to these Terms. If you do not agree, you should discontinue use of the website.

Purpose of the Website

The website provides general information about The Cottages, including information concerning the following:

  • Our senior-living communities.
  • Care and support services.
  • Living arrangements and amenities.
  • Community activities.
  • Blackduck and Bemidji community information.
  • Tours and information requests.
  • Contact details and other general resources.

Website content is provided for general informational purposes only. It does not create a provider-patient relationship, caregiver relationship, fiduciary relationship, contractual right, or guarantee of admission or services.

No Medical or Professional Advice

Website content is not medical, nursing, legal, financial, or other professional advice.

Information presented on the website should not be used to:

  • Diagnose or treat a medical condition.
  • Replace consultation with a qualified healthcare professional.
  • Make an emergency healthcare decision.
  • Determine whether a specific service is medically appropriate.
  • Replace an individualized assessment or care plan.

Always consult an appropriately qualified professional regarding medical conditions, medications, care needs, legal matters, financial decisions, or placement decisions.

Emergencies

The website, email addresses, social media accounts, and online contact forms are not emergency communication services and may not be monitored continuously.

In a medical or safety emergency, call 911 immediately. Do not wait for a response to an online inquiry.

Accuracy and Availability of Information

We make reasonable efforts to present helpful and accurate information. However:

  • Services, amenities, programs, availability, staffing, schedules, rates, policies, and eligibility requirements may change.
  • Photographs may be illustrative and may not represent every room, unit, service, or community.
  • Descriptions may summarize services and may not include every condition, limitation, or requirement.
  • Website content may occasionally contain errors, omissions, or outdated information.

You should contact The Cottages directly to confirm information that is important to a placement, care, financial, or residency decision.

Eligibility and Authorized Use

You may use the website only for lawful purposes and in compliance with these Terms.

When submitting information concerning another person, you represent that you have permission or lawful authority to provide that information and communicate on that person’s behalf.

You are responsible for ensuring that information you submit is accurate, current, and not misleading.

Acceptable Use

You agree not to:

  • Use the website for an unlawful, fraudulent, abusive, or harmful purpose.
  • Attempt to gain unauthorized access to the website, server, accounts, or systems.
  • Introduce viruses, malware, harmful code, or disruptive technology.
  • Interfere with the operation, availability, or security of the website.
  • Circumvent access controls or security measures.
  • Scrape, harvest, copy, or extract information through unauthorized automated methods.
  • Impersonate another person or misrepresent your identity or authority.
  • Submit false, defamatory, threatening, discriminatory, or unlawful content.
  • Use website information to harass residents, employees, families, or other individuals.
  • Collect personal information about another visitor without authorization.
  • Use the website in a manner that violates another person’s privacy, intellectual property, or legal rights.

We may restrict or terminate access where we reasonably believe the website is being misused.

Communications

When you provide an email address, telephone number, or other contact method, you authorize us to respond to your inquiry using the contact information provided.

You are responsible for ensuring that the contact details you provide are correct and that you are authorized to receive communications at those addresses or numbers.

You may unsubscribe from promotional emails through the unsubscribe method included in the message. Requests to stop promotional communications do not prevent us from sending necessary service-related or inquiry-related communications.

Intellectual Property

The website and its contents—including text, graphics, logos, photographs, videos, designs, icons, layout, branding, and software—are owned by or licensed to The Cottages and are protected by applicable intellectual property laws.

You may access and print reasonable portions of the website for personal, noncommercial informational purposes.

You may not, without prior written permission:

  • Reproduce or republish substantial website content.
  • Modify or create derivative works from website content.
  • Use our branding, names, photographs, or logos commercially.
  • Remove copyright, trademark, or ownership notices.
  • Sell, sublicense, distribute, or commercially exploit website content.
  • Present website content in a misleading context.
  • Suggest an endorsement, partnership, or affiliation that does not exist.

User Submissions

If you submit a question, comment, testimonial, photograph, review, or other material, you represent that:

  • You have the right to submit it.
  • It is accurate to the best of your knowledge.
  • It does not violate another person’s privacy or legal rights.
  • It does not contain unlawful, threatening, defamatory, or infringing material.

Unless otherwise agreed in writing, submitting general feedback gives us permission to use that feedback to improve our website, communities, and services.

Medical records and confidential resident information should not be submitted through general website forms unless the form is specifically designated for that purpose.

Privacy

Our collection and use of personal information through the website are described in our Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference. Separate healthcare privacy notices, resident agreements, or authorization forms may apply to information collected outside the general website.

Third-Party Websites and Services

The website may contain links to third-party websites, maps, social platforms, videos, scheduling tools, or other external services.

Third-party links are provided for convenience and do not necessarily represent an endorsement. We do not control and are not responsible for the:

  • Content of third-party websites.
  • Accuracy of external information.
  • Availability or security of external services.
  • Privacy or data-handling practices of third parties.
  • Products, services, or transactions offered by third parties.

Your use of an external website or service is governed by that third party’s own terms and policies.

Accessibility

We seek to provide a website that is reasonably accessible to visitors.

If you have difficulty accessing information or using a website feature, contact us by telephone or email. We will make reasonable efforts to provide the requested information through an appropriate alternative method.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available, uninterrupted, secure, or error-free.
  • Every error or technical issue will be corrected immediately.
  • Website content will always be complete or current.
  • The website will be free from viruses or harmful components.
  • Use of the website will produce a particular care, placement, health, financial, or residency outcome.

Nothing in these Terms excludes warranties or protections that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, The Cottages and its owners, affiliates, administrators, employees, representatives, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting from:

  • Access to or use of the website.
  • Inability to access or use the website.
  • Reliance on website information.
  • Website errors, interruptions, or security incidents.
  • Third-party content, services, or links.
  • Unauthorized access to information despite reasonable safeguards.

This section does not limit liability that cannot legally be limited, including liability arising from conduct for which limitation is prohibited by applicable law.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Cottages and its affiliates, employees, administrators, contractors, and representatives from claims, losses, liabilities, costs, and expenses arising from:

  • Your unlawful misuse of the website.
  • Your violation of these Terms.
  • Information or materials you submit without proper authorization.
  • Your infringement of another person’s privacy, intellectual property, or legal rights.

This provision does not apply where prohibited by law.

Changes to the Website or Terms

We may modify, suspend, remove, or discontinue any website feature or content at any time.

We may also update these Terms to reflect changes in our website, services, business practices, or legal obligations. Updated Terms will be posted with a revised “Last Updated” date.

Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

Governing Law

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.

Any dispute relating to the website or these Terms will be handled in a court of competent jurisdiction in Minnesota, unless another location or dispute process is required by applicable law or a separate written agreement.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

Entire Agreement

These Terms and the Privacy Policy constitute the agreement governing general use of the website.

They do not replace or modify a separate residency agreement, admission agreement, care plan, financial agreement, authorization, Notice of Privacy Practices, or other signed document.